Privacy Policy

Your privacy is important to us. This notice explains our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the bottom of every page and at every point where personal information may be requested.

Our commitment to data security

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All pages where we collect information from you are encrypted using HTTPS and any data stored is secured with password protection.

How you can correct your information or preferences or contact us

You can correct factual errors in your personally identifiable information by sending us a request that the error be amended.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Should you have other questions or concerns about our privacy policy, please contact us here.

Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

This site uses different types of cookie:

We use Google Analytics, a popular web analytics service provided by Google Inc. Google Analytics uses cookies to help us to analyse how users use the site. It counts the number of visitors and tells us things about their behaviour overall – such as the typical length of stay on the site or the average number of pages a user views. You can opt out of all Google Analytics tracking by installing an add-on for your browser which can be downloaded from Google. You can find out more about Google Analytics cookies on their website.

We may also set 'session' cookies which only last until you close your browser window, and cookies that store essential information about your visit. Session cookies are set automatically by our web server software and are necessary for this website to function correctly.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Personal information we process

This notice applies to all information collected or submitted (“processed”) on the Innovafence website.

On some web pages, you can email us, make information requests, register to receive materials, place orders, submit extra information, complete questionnaires.

The types of personal information we process include:

The way we use personal information

We use the information you provide in as minimal manner as possible. We do not share this information with other data processors unless detailed below.

Information gathered may be passed to our analytical partners (Google Analytics, Hotjar, Zopim, Facebook). In most cases, the information shared is usually anonymous.

Exceptions to this include when you follow a link in an email from us – data shared may include your name, email address and referrer information).

Our Data Processing Partners (Processors)

Here is a list of our data processing partners (processors):

Information requests and the right to be forgotten

You can request a copy of the personal data that we hold on you. To do this, please email us via the contact page with the subject ‘Information Request’. You will need to include:

Please allow 14 days for us to gather the information.

You may also submit a ‘right to be forgotten’ request. Please follow the procedure above, but amend the email subject to be ‘Right to be forgotten request’. You will not receive a confirmation that this has been completed, since we would be removing your email address from our records.